1. Introduction

Regardless of the reason your company wants to migrate from Dropbox to OneDrive for Business, it is crucial to ensure that the migration is seamless and completely successful.

At CloudFuze, we have created Dropbox to OneDrive Business migration success stories for a lot of organizations worldwide. Our team of migration experts have the experience and expertise in ensuring complete success for your organization’s Dropbox to OneDrive for Business migration.

From planning to execution, our migration experts provide insight and assistance throughout the migration process.

This guide covers everything a business needs to know about migrating from Dropbox to OneDrive for Business, including challenges, partnering with a migration service provider, steps to migrate, and the common roadblocks businesses encounter.

The video walks you through all the crucial steps to successfully transfer files from Dropbox to OneDrive for Business.

2. Why Migrate from Dropbox to OneDrive for Business?

Both Dropbox and OneDrive offer users the ability to store, access, and share their files from anywhere. While both services offer similar features, there are compelling reasons why users choose to migrate from Dropbox to OneDrive. 

The following are some of the main reasons why many companies migrate from Dropbox for Business to OneDrive:  

  • Consolidating into the Microsoft 365 suite 
  • Lowering operational costs
  • Enhanced collaboration and communication
  • Improved productivity
  • Merger and acquisitions
  • Advanced Security and Compliance

Migrate from Dropbox to OneDrive for Business

3. Dropbox to OneDrive for Business Migration Challenges

Enterprises, SMBs, and MSPs face multifaceted challenges to migrate Dropbox to OneDrive for Business in various areas, such as planning, partnering, project management, and result validation.

Here are the core challenges businesses face:

  • Assessing the number of user accounts and data size to migrate
  • Finalizing a roadmap and timeline that sets the right expectations
  • Migrating metadata
  • Migrating root and inner folder and file permissions
  • Migrating file versions entirely or selectively
  • Migrating shared links and external shares
  • Migrating incremental changes after the one-time migration
  • Overcoming limitations in Microsoft 365 (e.g., unsupported characters)

Here are some of the challenges specific to MSPs that need to move their clients’ data:

  • Choosing a tooling license that covers the migration needs of all the clients
  • Configuring the migration infrastructure for each client’s migration project

With CloudFuze, businesses can mitigate these challenges and transfer Dropbox to OneDrive for Business without any friction.

4. Why Use CloudFuze to Move Files From Dropbox to OneDrive for Business

At CloudFuze, we understand the pain points of businesses planning to move from Dropbox to OneDrive for Business and SharePoint Online.

Our years of experience in enabling businesses to successfully migrate has helped us gain insights critical to strategizing and executing the migration without disrupting end-users and organization-wide operations.

Our migration tool, CloudFuze X-Change, is designed to enable businesses to migrate content from Dropbox to OneDrive while helping mitigate real-world problems, such as: 

  • Limited support for special characters in OneDrive 
  • API throttling due to overusage of API calls 
  • Migrating and preserving links without breaking them 

By combining features such as sharing permissions and metadata transfer, version history and timestamp preservation, and delta migration, we help businesses migrate from Dropbox to OneDrive for Business comprehensively and assist them in embracing the entire Microsoft 365 cloud suite. 

Our managed migration service handholds businesses throughout the migration with end-to-end support. With this added perk, your organization’s IT team do not have to do the heavy lifting of addressing the technical and process-related complexities, which, otherwise, can put the migration project at a risk of failure.

Capability Managed Migration Regular Migration
Platform Availability
Technical Support Enterprise-Grade Support
Dedicated Migration Manager and Team X
Pre-Migration Analysis X
Project Planning Assistance X
Project Management with IT Teams X
Migration Monitoring and Issue Escalation X
Daily Reporting and Status Updates X
Migration Best Practices Guidance X
End-User Coordination and Support X

One of the important highlights of CloudFuze X-Change is flexibility in deployment.

Businesses have the option to use the migration tool either in a cloud migration environment or deploy it on an on-prem environment to perform the migration locally.

For example, one of our top-tier clients, The Michigan State University, deployed CloudFuze X-Change as a standalone program in their private data center for fully protecting the sensitivity of the data when migrating to Microsoft 365.

Michigan State University Case Study

Learn more about our Michigan State University case study here.

5. CloudFuze vs. Competitors Platform Features

CloudFuze has emerged as a popular choice among business users, offering a range of features and benefits. However, it’s important to compare CloudFuze with other tools in the market to make an informed decision around transferring Dropbox data to OneDrive in a secure and comprehensive way 

The following table compares CloudFuze’s migration features with other migration solutions.

Migration Features CloudFuze Competitors
One-time migration Yes Yes
Inner folder permissions Yes No
Inner file permissions Yes No
Root folder permissions Yes Yes
Root file permissions Yes Yes
Long folder path trim Yes No
Shared links Yes No
External shares Yes No
Versions Yes No
Selective versions Yes No
Special character replacement Yes No
Special character replacement Yes No
Delta migration Yes No
Comparison delta Yes No
Suppressing email notification Yes No

6. Steps To Migrate From Dropbox to OneDrive for Business

By following the steps below, you can easily move files from Dropbox to OneDrive for Business.

1. Login and Audit Your Dropbox Account

Before attempting to migrate content from a Dropbox Business account to OneDrive for Business, log into your Dropbox account and have a detailed look at the content, and audit it.

For the demo purpose, we have shared the screenshot of a demo Dropbox account. Upon successful migration, these files and folders will be migrated to OneDrive for Business account.

Logging into and analyzing Dropbox account

2. Create a CloudFuze Account

To move from Dropbox to OneDrive for Business, go to CloudFuze webapp to create a free CloudFuze account. CloudFuze offers a limited trial for business users to test the service.

Alternatively, you can request an enterprise trial if you would like to test all its capabilities and true performance.

You may even request a demo or a POC where our business migration teams walk you through the product and give a live demo.

Create and log into CloudFuze account

3. Add Your Dropbox for Business Account to CloudFuze

Click on the Dropbox logo that you can see listed in the business clouds section. Avoid adding Dropbox from the personal clouds list as this is a multi-user business migration.

Add Dropbox to CloudFuze

4. Enter Dropbox Account’s Admin Credentials

Enter your company’s Dropbox for Business admin login credentials and click on the Sign-in button.

Log into Dropbox

5. Now, Add OneDrive for Business

Search for OneDrive for Business logo and click on it.

Add OneDrive for Business to CloudFuze

6.  Authorize OneDrive for Business Account

Enter your OneDrive for Business/Office 365 admin login details and click on the Next button.

Authorize OneDrive for Business

7. Provide OneDrive for Business Access

CloudFuze requires access to your OneDrive for a Business account to map data and transfer it. Review all the permissions if you would like and then provide access.

Grant CloudFuze ODFB access

8. Check Whether Both Clouds Are Added

Click on the Clouds icon and go to the Manage Clouds tab. Check if you can see both Dropbox for Business and OneDrive for Business accounts. In order to migrate to OneDrive from Dropbox without any downtime, it is critical to add both clouds properly with the admin accounts. 

Check added clouds

9. Initiate the Migration Process

Click on the Team Migration icon in the menu on the left. You need to select a few options before the actual Dropbox to OneDrive Business migration process begins.

Start migration

10. Configure the Source and Destination Clouds

To move files from Dropbox to OneDrive for Business, select Dropbox as the source clouds and OneDrive for Business as the destination.

Choose source and destination clouds

11. Map Users

CloudFuze has a built-in user-mapping capability called Auto-map that automatically matches users in Dropbox and OneDrive based on their email alias. Click on it to map all users.

Auto-mapping users

12. Choose Users to Migrate

You can migrate all users in Dropbox for Business account or a selected few users. You can remove the users from Auto-map by clicking on the delete icon next to them.

Searching for users to migrate

13. Manual or CSV Migration

If you need to migrate data between different user accounts, use the CSV method. In CSV migration, you can create a CSV file with a list of users and folder path information to migrate data. This way, you can copy Dropbox to OneDrive with highly specific and accurate user mappings. 

Manual migration

14. Select the Users to Migrate

Choose the number of Dropbox users you plan to migrate to OneDrive for Business. Once done, click on the Next button.

Choose users

15. Configure a Few Migration Options

Enter the migration job name. You can add any additional emails to receive the Dropbox to OneDrive for Business migration progress updates that our tool, X-Change, automatically sends. Also make sure to check other parameters and set them as per your organization’s migration needs.

Adjust final settings

16. Preview and Start Migration

Preview the migration setup, including the parameters that you have set, and click on the Start Migration button if everything looks good.

Start migration

17. Check the Migration Progress

Our migration tool, X-Change, automatically redirects to the Reports page after you have started the migration process. In the Reports dashboard, make sure to regularly check the migration progress status. The “In-Progress” status denotes that the user and data migration is currently under progress.

Migration progress status

18. Confirm the Migration Completion

The migration status will update to “Completed” after all the user accounts and data have been transferred to OneDrive for Business from Dropbox. Make sure to check for this status to confirm the migration completion.

Migration completion

19. Demo Content Migrated

Files and folders in our Dropbox demo account have been successfully transferred to the OneDrive for the Business account along with the sharing permissions.

Verifying migration completion

5. Dropbox to OneDrive for Business Migration FAQ

1. How do I transfer sharing permissions when migrating data from Dropbox to OneDrive for Business?

For business needs, it’s best to use a migration tool like CloudFuze that can migrate large volumes of data along with sharing permissions, timestamps, file version history, embedded links, etc. 

2. How to ensure data safety when migrating from Dropbox to OneDrive for Business account?

Implementing authorization protocols such as OAuth 2.0 and data access through REST API helps maintain privacy and data safety. CloudFuze uses these two protocols to ensure data and privacy protection is maintained throughout the migration process.  

3. Will the changes made to the files and folders during migration be reflected in the destination cloud?

Yes, doing this is possible with delta migration. After the one-time migration is complete, initiating and completing the delta migration will transfer all the incremental changes that end-users make to their files and folders during the one-time migration. 

4. How to move from Dropbox to OneDrive for Business without halting work at the Dropbox cloud?

CloudFuze performs the entire migration in the background (with a copy-and-paste) action. Therefore, access to Dropbox (source) data remains uninterrupted.

5. Will data size be affected when migrating a Dropbox account to OneDrive account?

Yes, but only to a minimal extent. Migrated data can or may have a slightly lower size due to compression (cloud compression). However, the subtle differences in size will not affect data properties.

6. What will happen to my Dropbox notes when migrating to OneDrive for Business?

Your Dropbox notes (Dropbox Paper files) will be converted to Microsoft Word format (.DOCX) when migrating from Dropbox to OneDrive for Business with CloudFuze. 

7. What will happen to my Google files when migrating to OneDrive for Business?

All your Google files created in Dropbox, including Google Docs, Google Slides, and Google Sheets will be converted to Microsoft Word, Microsoft PowerPoint, and Microsoft Excel when migrating from Dropbox to OneDrive for Business with CloudFuze. 

8. Can I migrate permissions of the root folder and of the subfolders inside it?

Yes, CloudFuze X-Change is designed to migrate root folder as well as subfolder permissions. For Dropbox to OneDrive for Business migration combination and other popular cloud suites, CloudFuze X-Change also migrates timestamps of every file.

9. Will there be any downtime when migrating high-volume data to OneDrive for Business?

That completely depends on the system and/or platform that’s used to migrate high-volume data. In cases where the migration tool is moving files and folders, there can be some level of risk for downtime. 

However, a migration tool that uses automation, like CloudFuze, automates data copy/paste sequences as per the user mapping that’s set up prior to the migration. This way, there’s no risk of downtime, which, in turn, helps businesses avoid workflow disruptions. 

10. What are the real-world issues that may occur even when using the best migration tool/service?

API throttling is one of the real-world issues that can occur even when you are using a top-tier migration tool such as CloudFuze X-Change. 

In many real-case scenarios, cloud storage service providers such as Dropbox, Box, Google, etc, limit the number of API calls to set a defined read and write response bandwidth. As a result, the API throttling can slow down the migration speed and delay the overall migration project. 

In this type of scenario, our tool, X-Change, temporarily slows down the read/write sequences to adhere to the wait time. 

Start Migration Now

CloudFuze supports more than 40 cloud Migration services including Google Drive, Dropbox, Amazon, and Box etc.