Top 8 SaaS Metrics IT Teams Must Track for Full Visibility
Enterprises are widely utilizing SaaS apps to simplify their business workflows and cut hidden costs. However, to get the most out of the SaaS apps, organizations need to monitor the right SaaS metrics.
That’s where our SaaS management software comes in. It provides a full view of all SaaS tools and their performance in a centralized dashboard.
In this blog post, we’ll discuss the top 8 SaaS metrics IT teams should monitor, a quick-reference cheat sheet for easy understanding of metrics and discover how CloudFuze Manage eases SaaS management.
What Are SaaS Metrics and Why Is It Important?
SaaS metrics are data points that reveal how effectively your SaaS tools are being used, from user engagement to cost efficiency and security. The insights derived from SaaS metrics allow IT teams to make data-driven decisions.
As SaaS runs on a subscription basis, it’s essential to constantly track SaaS metrics such as adoption, spending, license usage, compliance, and security.
Tracking B2B SaaS metrics helps you:
- Eliminate underperforming tools and reduce unnecessary costs.
- Boost user adoption and engagement across your teams.
- Get rid of Shadow IT tools with effective access management.
- Improve your software budgeting with clear visibility into SaaS spending.
- Maintain consistent performance by eliminating SaaS security risks.
Top 8 SaaS Metrics for IT Teams
Here are the 8 important SaaS metrics that every IT team should track for complete visibility into their apps’ performance:
- SaaS Usage Rate = (Count of Active Users / Total Licensed Users) x 100%
- SaaS Adoption Rate = (No. of Users using the SaaS tool / Total Users Expected to Adopt) x 100%
- License Utilization Rate = (Used Licenses / Total Purchased Licenses) x 100%
- Total SaaS Spend = Sum of All SaaS Apps Membership Fees Over Time [e.g., 30 days]
- User Access Control = (Number of Users with Appropriate Access / Total Users) x 100%
- Potential Savings = (Cost of Unused Licenses + Inactive license (not using for more than 60 days) + Cost of Redundant Tools + Negotiated Discounts)
- User Management Effectiveness = (No. of Users with Correct Roles / Total Users) x 100%
- Security Compliance means meeting data protection standards to keep user information safe and trustworthy.
SaaS Metric Cheat Sheet:
| Metric | When You’d Use It | Why It Matters |
|---|---|---|
| SaaS Usage Rate | “We’ve got too many tools; are people using them?” | It identifies underused apps, allowing you to reduce hidden costs and save money. |
| SaaS Adoption Rate | “We purchased a new tool, but no one’s using it.” | Reveals onboarding gaps or if the tool just doesn’t fit into daily workflows. |
| License Utilization Rate | “Are we paying for licenses that no one touches?” | This makes sure you’re not overspending on unused seats. |
| SaaS Spend & Trends | “Our SaaS costs are moving up, what’s going on?” | Monitors spending patterns so you can budget smarter and avoid unnecessary renewal fees. |
| User Access Control | “Who has access to what, and should they?” | User Access control keeps your data secure by making sure only the right people have the necessary permissions. |
| Potential Savings | “Where can we cut costs in our SaaS stack?” | Highlights cost-saving opportunities by identifying unused licenses or Shadow IT tools. |
| User Management | “Do users have the right access based on their roles?” | Automated onboarding & offboarding reduce internal risks and keep you compliant with privacy policies. |
| Compliance and Security | “Are we audit-ready and meeting industry standards?” | It ensures you’re aligned with regulations such as SOC 2 Type 2 and GDPR, among others. |
CloudFuze Manage: Best SaaS Management Platform to Monitor SaaS Metrics
CloudFuze Manage simplifies tracking and optimization of these SaaS metrics. With our SaaS Management App, businesses can:
- Monitor SaaS Usage & Adoption Rates: You get a 360-degree view of SaaS tools across your company to govern their usage. Our platform connects seamlessly with 50+ apps like Google Chat, Microsoft Teams, Notion, LinkedIn, and more.
- License Management: The overlapping app feature of our platform identifies unused or inactive subscriptions. So, you only pay for what your teams use. Also, you can either consolidate or remove the app based upon your needs
- Track Spend Efficiency: The potential savings feature points out where your budget is spent and how you can save by phasing out unused licenses. Additionally, you can cut hidden subscription costs by up to 30% using this feature.
- User onboarding & offboarding: CloudFuze Manage automatically manages users, saving 5-6 hours per employee each month. You can provide or remove employee access with just a few clicks.
- Get Alerts for Renewals: The platform sends alerts for renewal dates, helping businesses stay ahead of renewals and minimize subscription costs. Moreover, you can download reports on insights.
Maximize Your SaaS Value with 100% Visibility with CloudFuze Manage
Tracking SaaS metrics is necessary to increase the value of your organisation’s SaaS tools. Our SaaS management solution streamlines this process by providing 100% visibility into usage, license utilization, spend optimization, and potential savings, all on a single platform.
At CloudFuze, we offer a SaaS management platform that gives a unified view to make smarter decisions and achieve better ROI.
Contact us for a free demo!
Frequently Asked Questions
1. Can CloudFuze Manage track metrics across multiple SaaS platforms?
Yes, our SaaS management app offers centralized tracking across all your SaaS tools, giving IT teams full visibility into usage for 50+ major platforms your organization uses.
2. How do SaaS metrics help in budgeting and forecasting for businesses?
SaaS metrics help organizations accurately forecast SaaS costs. By tracking spend trends and license utilization, CloudFuze Manage helps businesses avoid overspending and allocate budgets more strategically, making sure the tool you use delivers the real value.
3. Is it possible to measure user engagement in SaaS applications?
Absolutely. CloudFuze Manage tracks user activity and adoption rates, helping IT teams understand engagement levels, identify underutilized tools, and refine onboarding strategies for improved ROI.
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