Goals of SaaS Management
One of the main objectives of SaaS management is to gain complete visibility into the SaaS stack. Due to their ease of acquiring, new SaaS apps may appear in your SaaS stack each week. However, it is difficult for IT teams to track who uses what, when, and how. Shadow IT is the term for this phenomenon. This occurs when a business unit or an individual purchases software without the knowledge of the IT department. As a result, shadow IT is associated with hidden costs and security risks.
A good SaaS management platform aims to get the big picture of an organization’s SaaS stack. With the discovery of Shadow IT and all the apps underuse in the organization, the IT department can better understand their SaaS environment. The insights can further help in future decision-making regarding SaaS, ultimately leading to mitigating security threats and reducing expenses for the enterprise.
SaaS System of Record
The next goal of SaaS management is to bring together a SaaS system of record for the organization. A SaaS system of record includes details of all SaaS applications in use within the organization. It will also contain details of SaaS buyers in the business, cost centers, and renewal dates for each application.
Using a SaaS record system has the overall goal of reducing the risk of unmanaged tools or technologies.
The best SaaS management platform combines the various business units and IT departments. The goal of SaaS management is to facilitate collaboration by obtaining department-specific usage reports. So that the IT department can understand how different teams utilize SaaS apps to meet unique business requirements.
Collaboration guarantees proper implementation and training of SaaS tools. Communicating the goals of IT with business units can also ensure the continued adoption of approved technology, ensuring that SaaS adoption is in alignment with enterprise strategies.
SaaS management platforms aim to enhance the value of SaaS apps. SaaS management platforms can eliminate redundant apps and overlapping functionalities supported by the system of record and collaboration possibilities.
The best SaaS management platform can ensure that employees across various units use the same application for specific functionality. Utilizing the same tool across several teams allows easy collaboration between different business units. This minimizes complexity and enhances the value of the application as well.
One of the major goals of SaaS management is to maintain SaaS spending within the budget. A good SaaS management platform effectively does so by continually discovering cost containment opportunities.
IT leaders can detect multi-source spend, redundant applications, and underutilized applications with a solid SaaS management platform. Furthermore, one can use these insights to control expenses and increase value throughout the technology stack.
SaaS Management Enhances Productivity
SMP aim to remove a large clutter of actions for the enterprise by automating a number of tasks. IT professionals are relieved from the huge burden of mundane tasks like tracking and auditing the SaaS apps regularly. This allows employees to spend their valuable time on more important tasks.
Further, SaaS management platforms help increase the productivity of IT leaders by bringing all the apps together under the same platform. Centralized management of all SaaS applications aids IT professionals in saving time and effort.
Cultivating new SaaS Management Practices
The overall goal of SaaS management is to cultivate good SaaS management practices. The best SaaS management practice begins at the user level.
Employing a good SaaS management software can trigger user-level SaaS management practices. Since all SaaS activities can be monitored in a single window, the IT department would not have to manage every individual SaaS requirement. Instead, IT leaders can empower business units to thoroughly research, purchase, implement, and manage SaaS applications.
Some of the practices SaaS management aims to cultivate are;
- The continual discovery of the SaaS stack to eliminate shadow IT and redundant apps.
- Managing calendar for accurate SaaS renewals.
- Maintaining adequate processes to purchase and implement new SaaS tools.
- Tracking usage and controlling access to sensitive data to mitigate risks.